Terms of Service

Article 1. Who can order

1. Orders are limited to customers using our services for business (shops, companies, sole proprietors, schools, and so on). This applies to customers both in Japan and abroad.
2. Customers outside Japan may order only as businesses.

Article 2. Prices and payment

1. Prices are as listed on the pricing page. The price shown is the total amount payable.
2. Payment is by credit card, Apple Pay, or Google Pay (via Stripe). For larger projects, we also accept bank transfers. Bank transfers are paid directly to the account we provide, and transfer fees are the customer’s responsibility.
3. Customers outside Japan are invoiced the same amount in Japanese yen. Japanese consumption tax is not added. Any taxes required in the customer’s country are the customer’s responsibility.

Article 3. Monthly plans: term and cancellation

1. The minimum term is 12 months. From the 13th month, the contract renews automatically every month.
2. Monthly plan fees start on the day you order. You pay the first installment when you order, and we then bill you every month (every year for yearly billing) on the same day of the month as your order date.
3. To cancel, notify us by LINE, email, or form by the last day of the month before the month in which you wish to cancel.
4. If you cancel during the minimum term, the monthly fees for the remaining months are payable in one lump sum.
5. Yearly billing covers 12 months for the price of 10. No refunds are given for cancellation partway through.

Article 4. Late payment

1. If a payment fails, we will notify you by LINE or email.
2. If payment has not been received after 30 days, we will take the site offline. If payment has not been received after 60 days, the contract will end.

Article 5. One-time plans

1. Full payment is due when you order.
2. Work begins on the day we have both your questionnaire answers and your materials (such as photos).
3. If materials are still incomplete after 60 days, we will publish and deliver the site with the content available at that time, and the work will be considered complete.
4. Up to 2 rounds of revisions are included.
5. Before work begins (before you submit the questionnaire), we will refund your payment minus payment processing fees. Once work has begun, no refunds are given.
6. If we do not hear from you within 7 days of delivery, the work will be considered complete.

Article 6. Features and custom work

1. Features are provided as described and priced on the pricing page.
2. If you need something that is not on the menu, we will discuss it as custom work and provide a quote. Work begins once you agree to the quoted price.

Article 7. Meetings

1. As a rule, we do not hold meetings.
2. If you would like a meeting after ordering, we offer one free call of up to 1 hour by LINE video, Google Meet, or Zoom. Additional calls are ¥11,000 per hour.

Article 8. Domains, data, and rights

1. Domains are registered in your name. We handle registration and renewal on your behalf.
2. Within 30 days of cancellation, we will provide a download link to your complete WordPress data (posts, images, and settings), the theme and plugin files, and instructions for transferring domain management. Server migration work is not included.
3. Text and photos you provide remain yours. For designs and text we create, once you have paid, we grant you the right to use them on that site.
4. Themes and plugins are provided under the GPL. You may keep using them after cancellation, but updates and support will end.
5. We will show your site in our portfolio only with your permission.

Article 9. Work we do not accept

1. Anything not covered by the plans, add-ons, or features on the pricing page that we also cannot take on as custom work.
2. Requests that require phone calls or in-person visits, or launch faster than our shortest turnaround.
3. Anything that may violate the law or public order, advertising that makes unsupported claims, sites that publish fabricated reviews or achievements, and anything that may infringe the rights of others.
4. Requests made while we have paused new orders.

Article 10. Limitation of liability

1. Our liability is limited to the fees we received in the most recent 12 months for the service that caused the damage. This limit does not apply in cases of intent or gross negligence.
2. We do not guarantee search rankings, numbers of visitors, sales, or bookings, or the effects of changes to or outages of external services (Google, LINE, Stripe, servers, and so on).
3. Please verify facts such as prices, qualifications, and results yourself as well.
4. Translations are drafted with AI and checked by a person. We do not translate specialized documents such as legal or medical texts.

Article 11. Language and governing law

1. The Japanese version of these terms is the official version. Versions in other languages are provided for reference only.
2. These terms are governed by the laws of Japan. Any dispute shall be subject to the exclusive jurisdiction, in the first instance, of the district court with jurisdiction over our address.

Effective: 11/8/2026